Terms & Conditions

These Terms and Conditions govern your use of this website.

By using this website you are fully accepting the terms, conditions and disclaimers contained in this notice.

RAE Pumps reserves the right to change these Terms & Conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine if the Terms and Conditions have been changed. If you do not agree to the changes you should not continue to use the website.

E-COMMERCE

Confirmation

All orders placed on RAEPumps.com will be confirmed via email with an order confirmation that contains final per pump price (if different from list price) shipping cost, and delivery estimate.

No responsibility is assumed for orders not received due to technical difficulties.

Cancellation

By placing an order on RAEPumps.com you agree to take delivery of all materials ordered. Orders may not be cancelled without permission from RAE Pumps. RAE Pumps reserves the right to make a reasonable charge for orders that are cancelled.

Guarantee

RAE Pumps will replace, within one year of shipment from our plant, any pump that, in our judgment, has failed due to defects in materials or workmanship, provided the pump has been properly installed and maintained and has not been subject to abuse.

Modifications, including removal of pump tags or misapplication, void this warranty.

Pump must return to RAE Pumps with complete history of service for inspection and warranty consideration.

RAE Pumps does not accept the responsibility for transportation to and from our plant. RAE Pumps is not liable for any repair charges unless specifically authorized by us. Furthermore, we do not assume any responsibility for consequential damage or loss of production.

Deliveries

All shipments are made F.O.B. from Cincinnati, Ohio, unless otherwise specifically provided.

WEBSITE CONTENT

Accuracy

While all information is true and accurate to the best or our knowledge at the time of publishing, we make no warranty that this website will be error-free or that defects will be corrected. The user acknowledges that information published on this web site may include inaccuracies and typological errors.

We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on the website. To the extent permitted by applicable law, RAE Pumps disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Copyright

All copyright, trademarks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to RAE Pumps or otherwise used by RAE Pumps as permitted by law.

In accessing the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, published, transmitted, stored, sold or distributed without the prior written consent of RAE Pumps. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial use only.

Legal identity

RAE Pumps is the trading name of the pump sales division of Ruthman Pumps & Service.

Ruthman Pump & Service, Inc.’s registered office is at 1212 Streng Street, Cincinnati, OH 45223.

For any further information please email Marketing@RuthmanCompanies.com.